SHIPPING
Please note, our knitters and team are taking a well-deserved break from December 24th to January 1st. Orders placed during this time will be processed from January 2nd.
Have a handmade piece in your order? They are made-to-order by our kick-ass knitter team; some handmade products might take up to 14 business days to make.
We will notify you when your order has been picked up by the courier.
Shipping times can vary, but here is rough guide.
| Country | Delivery Method | Order Value (EUR) | Price (EUR) |
| European Union | Standard Shipping (4-7 days) | Above €200 | Free |
| Standard Shipping (4-7 days) | Below €200 | €9 | |
| Express Shipping (1-3 days) | All Orders | €9 | |
| United Kingdom | Standard Shipping (4-6 days) | Above €200 | Free |
| Standard Shipping (4-6 days) | Below €200 | €9 | |
| Express Shipping (1-3 days) | All Orders | €14 | |
| United States & Canada | Standard Shipping (4-7 days) | Above €200 | Free |
| Standard Shipping (4-7 days) | Below €200 | €7 | |
| Express Shipping (1-3 days) | All Orders | €9 | |
| Australia & New Zealand | Standard Shipping (4-7 days) | Above €200 | Free |
| Standard Shipping (4-7 days) | Below €200 | €10 | |
| Express Shipping (1-3 days) | All Orders | €19 | |
| Asia | Standard Shipping (4-7 days) | Above €200 | Free |
| Standard Shipping (4-7 days) | Below €200 | €9 | |
| Express Shipping (1-3 Days) | All Orders | €25 | |
| Lithuania | Express Shipping (1-3 days) | All Orders | Free |
| Russian Federation, Ukraine, Azerbaijan, Georgia | Please note that at the moment, we are unable to ship orders with our carriers to these countries. |
Orders are processed from Monday to Friday. Any orders placed after 3PM EET will be processed the next business day (not including weekends and public holidays).
CUSTOMS
The Knotty Ones is responsible for the customs duty and customs clearance fee. For more information about customs for United Kingdom, please read full Terms of Services here.
